As a continuation to the communicating effectively series, we shall discuss interpersonal communication in the workplace as a vital means of communicating in that it is a face-to-face communication style that involves information exchange via verbal and non-verbal messages.
As a continuation to the communicating effectively series, we shall discuss interpersonal communication in the workplace as a vital means of communicating in that it is a face-to-face communication style that involves information exchange via verbal and non-verbal messages. In this communication style, since you communicate face-to-face many things matter such as your tone, body language and eye contact.
In communicating via Interpersonal Communication
• Be confident while meeting your clients or superiors and don't feel shy in person-to-person meetings. Maintain a proper eye contact to make a good impression.
• Listen carefully and give your complete attention to the conversation. Understand what the opposite person is saying and then give your own thoughts.
• Focus on your speech. Think before you speak and don't get confused with your own words. Doing this, will dilute the purpose of face-to-face meeting.
• Keep the communication professional, and avoid making it too personal. It's good to befriend with people you are working, but don't make it too friendly.
• Never counter the opinion of your client, even if you disagree. It may offend them. Listen to them attentively, then keep your viewpoint and explain why you disagree with them. But, ensure to maintain a polite tone.
• Ask questions to clear all your doubts and concerns. It will also help in holding the conversation and will generate new ideas that would be helpful in business.
These are a few suggestions, you can implement in your communication strategy and make it effective. Following these, will not only improve your business performance, but also personal improvements you make in your own life. It will also help boost your self-esteem and decision making and also make you stand out from the crowd. Effective communication is always about comprehending the other individual, not about forcing your opinions on others and winning an argument.
Author: Chinwe Azikiwe
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